Q&A for Exhibiters
Art Gallery 410GALLERY
table of contents
1. Delivery
2. Loading in and loading out
3. Exhibition
4. Please make use of it.
5. For those selling from overseas
6. Notice to Exhibiters
1. Delivery
Q1. How big are the works considered "large-scale"?
A. The sum of the three dimensions (length + width + depth) exceeds 250 centimeters. This item cannot be shipped via regular Yamato Transport or Sagawa Express services. Please contact Yamato Transport (artwork service) or a company specializing in transporting large items.
In that case, please arrange for delivery and return shipping through a shipping company, and then inform the secretariat of the details of the delivery and return.
Q2. I was told that the artwork is too large for the delivery company to transport.
A. Many customers seem to be transporting their items in and out of their own vehicles, or using Yamato Transport (for art items), or a local delivery company (such as a light transport service) in their area. Please make arrangements as soon as possible.
*The office does not handle the delivery or return of large artworks.
Q3. I would like to hire a delivery company (up to unpacking) and a removal company (up to packing) myself. Is that possible?
A: Of course, that's possible. Please inform the secretariat that you have made the arrangements.
*If you request unpacking and packing services from the secretariat, a service fee (see website) will be required.
Q4. What should I do if my artwork doesn't arrive by the submission deadline?
A. Please contact the secretariat as soon as possible, as we may not be able to secure exhibition space or display your artwork.
Q5. Where should I inquire about delivery problems?
A. Please check the condition of the packaging materials and contact the delivery company. The delivery company will then contact the office.
2. Loading in and loading out
Q1. I would like to change the loading and unloading method.
A. Changes are possible. Please inform the secretariat as soon as the method of delivery and pickup is decided.
Q2. I would like to change the title or other details of my work.
A. Please inform the secretariat by the application deadline.
Q3. What should I do if my artwork does not arrive by the delivery date?
A. Please contact the secretariat immediately, as we may not be able to secure exhibition space or even exhibit your work.
Q4. Is it possible to ship the artwork to the gallery before the scheduled delivery date?
A. Artwork cannot be received on days other than the setup day. If delivery is not possible, it will be returned by the shipping company with payment on delivery.
3. Exhibition
Q1. Do I get to decide the exhibition location myself?
The exhibition coordinator will handle the placement.
Q2. Is it okay to display descriptions and profiles of the artworks in the exhibition room?
A. You cannot display artwork descriptions or profiles inside the exhibition room. We have provided space for business cards to A4-sized informational materials.
Q3. Why can't natural objects or water be exhibited?
A. Anything that could potentially affect other works, such as pest infestations or mold, is not permitted.
Q4. In the case of video production, is it possible to mount the monitor on the wall?
A. Wall mounting limits the available display space due to factors such as power supply, so installation on a display stand is generally preferred.
Q5. Can I request the secretariat to turn on the power during the exhibition period?
A. Startup. Please ensure that it either starts up simply by turning on the power, or requires a two-step startup procedure.
Q6. The artwork weighs over 20 kilograms. Can you help with the installation?
A. Please arrange for exhibition staff. Please inform the secretariat of the weight, exhibition method, etc.
Q7. Is it possible to hang artwork weighing more than 20 kg on the wall?
A. It can lift up to approximately 20 kg. If you need to lift more than 20 kg, please contact our office.
Q8. Can it be hung from the ceiling?
A. This varies depending on the exhibition, so please contact the secretariat for details.
Q9. If an exhibition requires an admission fee, do artists also need to pay an admission fee each time?
A. Exhibiting artists do not need to pay an admission fee. Artist passes are available at the venue reception.
4. Limited to exhibiting artists
Q1. What does it mean to have your work published on 410WebStore?
A 410Gallery will list your artwork on their online store, 410WebStore.com, for one year. The online store is accessible 24 hours a day to people all over the world. We will contact the artist if any business opportunities arise. Please take advantage of this opportunity.
Q2. What is an exhibition certificate?
This serves as proof that your work was exhibited at an exhibition. Please use it to record your activities, sell your artwork, or for future projects.
5. For those selling from overseas
Q1. Is it possible to ship the artwork to the gallery before the scheduled delivery date?
A. Artwork cannot be received on days other than the setup day. If delivery is not possible, it will be returned by the shipping company with payment on delivery.
Q2. I cannot specify a delivery date.
A. Please contact the secretariat. A flat fee of 11,000 yen will be charged for art storage on days other than the delivery and removal days.
Q3. I would like to send my artwork to a gallery from overseas.
A. Our office does not handle import or export operations.
*We only accept shipments and returns within Japan, or drop-offs and pick-ups.
Q4. What is a storage fee for artwork?
If you cannot specify a delivery date for your artwork, this fee covers the storage and security management costs of the artwork until the delivery date.
Q5. Regarding tariffs
Office A does not handle any duties related to customs.
Q6. How can I pay the participation fee?
A. Payment will be by credit card. Please contact the office.
Q7. What is an exhibition certificate?
A. This certificate certifies that your artwork was exhibited in a museum. This certificate is issued by the art gallery 410Gallery.
Q8. What does it mean to have your work featured on 410WEBSTORE?
A. Your work will be featured for one year on a web store accessible to people all over the world 24 hours a day. Please take advantage of this opportunity.
Q9. What happens if a piece of work is sold on 410WEBSTORE? ①
A representative from the secretariat will contact you. Please send your artwork to 410Gallery.
Q10. What happens if a piece of work is sold on 410WEBSTORE? ②
A. We will transfer the amount minus a 40% handling fee to your designated account.